Joyce Swank is the Business Administrator.  She is a graduate of Wright State University.  She has extensive training in the field of gerontology, and worked as a nursing home ombudsman and nursing home administrator. She was office manager of a psychology practice before joining the Swank Counseling team.

She is an active member of St. John's United Church of Christ, Troy, Ohio, where she is the Children's Choir director.  She is also part of the German delegation for the local Festival of Nations.

Laika is our therapy dog in training. She was born in July 2004, and was rescued by "4 Paws for Ability", a  rescue and training group in Xenia. Someone had found her tied up in a garbage bag in a dumpster.  We received her on November 2, 2004. She is clearly a herding breed dog, with some traits of English Shepherd and Border Collie. 

Joyce is her main handler, and trainer. Laika loves to greet everyone coming to the office, sometimes a bit too enthusiastically, but she is slowly learning her manners. She has some issues, being a bit too protective at times, but she is improving. We are teaching her to ring a bell when people come into the office, rather than barking so loudly.