Missed Appointments or Late Cancellations: If you miss an appointment or cancel with less than 24 hours notice except in the most serious situation, there will be a charge for the appointment. The reason is that I have scheduled this time exclusively for you. There is often no way to schedule another person into that time slot, even though we may have several people waiting for appointments. Our office answering machine will accept your message even on the weekend and evenings, and records the time that you call. We will honor cancellations, even if called in over the weekend if done 24 hours before your appointment.

This policy works both ways. If I need to cancel an appointment with you with less than 24 hours notice, your next visit is free.

Because some people "call in sick" at the last minute when they are in fact dropping out of treatment, there will be a charge made to your account for such late cancellations even if you or your child is sick.